Help

1. Purchase a subscription → 

2. If not paying by credit card, your membership will become active when payment is received.

3. Enter your Membership Info →

4. Create your User Profile to participate in the community

Please check your Spam folder and make sure to whitelist emails from [email protected] for future important correspondence about your membership.

Logged-in Account Administrators can add team members through the Account tab at the top of the page. The Account page left-side menu includes a Team link, where you will be able to add to your team.

Municipal Members have unlimited team members able to create a User Account under their municipality. 

Organizational memberships come with an initial set number of seats within their membership team. The number of seats organizations are allotted align with their membership tier. To purchase additional seats, select the total desired number of User Accounts you would like at time of registration. Or, you can upgrade your subscription at a later date. Additional seats are $40.00 CAD each. 

Individual memberships come with one seat in the Members Portal. 

Account Administrators will receive two emails upon approval of payment OR approval of delayed payment.*

The first arrives after completing your payment information and contains a username and password — keep this handy.

The other will arrive when payment is received or when the office approves a retuning member’s delayed payment. This email includes your record of purchase and a link leading to a page that will ask you to enter your membership information. You can chose to have your Municipal, Band Council, Organization, or Individual culture-related work profile shared on the Current Members page of the website. 

*available only to those who were members in good standing in 2020. See How Can I Pay?

Log in to the Users Portal to make use of our online networking tools. The yellow USER TOOLS menu that appears upon login will showcase your access to the Portal, User Directory, discussion board, and your personal User Profile.

PORTAL: The Portal is the dashboard to colleague interaction. View the latest Discussion Board topics, active users, and find quick links to posting a Classifed or searching the Library.

DIRECTORY: Search for a specific colleague, or search key terms to identify colleagues with specific interests.

DISCUSSIONS: Participate in or read threads on different topics. Choose to have thread notifications pushed to your email to stay up to date as discussions unfold.

PROFILE: Set up your User Profile as soon as your membership is activated to begin making the most of the online benefits. Upload an avatar/profile picture and complete our profile by clicking Profile > Edit on your Profile Page. 

Yes, please take a moment to complete your User Profile and invite your colleagues to do the same. Having a User Profile allows you to interact on the discussion boards, message colleagues, and build your community within the Users Portal.

If you are a member, make sure you are logged in to the site to post jobs, public art calls, courses, workshops, and more in the Classifieds for free.
Non-members can post for a fee of $25.00 CAD, payable online by credit card.

Add a Classified: Fill out the fields and select the appropriate category (job, public art call, workshops and courses) to make your post searchable to viewers.
Opportunities posted to the Classifieds will be promoted through the Creative City News and CCNC social media channels.

1. Access your subscriptions and click on View (next to your active subscription).
2. Under Subscription Totals, click Upgrade or Downgrade.
3. Follow the steps to complete the account change.

Note: you must be the Account Administrator to access this.

No, the new site asks all members to start from scratch including their personal User access. 

Once your Administrator has submitted payment and completed the Add Membership Information steps, they will be able to invite their team to begin new User Portal accounts.