General Manager

Creative City Network of Canada

January 31, 2020
Job description:


Work Location:   Remote work location/home office

Job Type:           Full-Time Contract

Duration:            12 months (Renewable)

Salary:               $54,720 per year, inclusive of benefits. Possibility of bonuses.

Hours of Work:    Monday to Friday, 35 hours per week

Posting Date:      January 16, 2020

Closing Date:      January 31, 2020 5 p.m. EST

Starting Date:      TBC

Contact Name:    Sarah Douglas-Murray, Board President            

Contact Email:     



The Creative City Network of Canada is looking for a General Manager to guide its future growth and development. The General Manager is responsible for managing the day-to-day operations of the organization, while undertaking strategic initiatives to support significant revenue and web-based development to support the organization’s vision, mission, and values and its core activities, events, communications, and newly emerging network clusters. The General Manager will work to catalyze the self-organizing process of network management, thereby dramatically increasing the successful implementation of joint actions and activities across the country.



Your primary responsibilities as General Manager will be varied, but you will be expected to:

  • Lead the effective management of all aspects of the Creative City Network of Canada by working with the Board of Directors and the Network members.
  • Implement strategic initiatives as identified by the Board of Directors through the annual budget planning process, and developing an annual operations plan that is presented to the Board of Directors.
  • Drive on-going revenue development for the organization including annual membership renewal and acquisition, securing sponsorships, individual donations program, preparation of grant applications and associated reporting as required, event and merchandise revenue, as per annual budget targets.
  • Champion all aspects of the organization's information technology, digital systems, web-based platforms, and social media with members, partners, funders, and the broader public.
  • Oversee the successful delivery of in-person events such as the annual national Creative City Summits, Pre-Conference Events, Regional Meetings, and activities that promote the work of the membership, such as the Awards Program. Actively facilitate the intentional development of Creative City network clusters, such as the Cultural Statistics Strategy Municipal Partners Network, and the Public Art Network.
  • Schedule and attend Board of Director and Committee meetings, prepare reports, minutes and other documents as needed, responds to board inquiries as needed. Support the Board of Directors in facilitating the Annual General Meeting, and annual strategic planning process.
  • Manage the organization’s finances such as: work with the Board Treasurer and relevant Board Committees to prepare the annual budget, Summit budget and program budgets; assist in compiling records and information for annual financial audits; prepare monthly variance reports and Year-to-Date forecasts; perform general accounting duties such, as pay bills and invoices, coordinate payroll and remittance, reconcile daily charges and invoice processing, cheques and bankcard payments; coordinating the organization’s insurance and contracts; file documents with CRA, WCB, Industry Canada, etc. as per the financial calendar; and oversee maintenance of the books and records of the organization.
  • Manage the organization’s day-to-day operations including managing paid and unpaid staff, overseeing contractors, as approved by the Board, providing excellent customer service to members, answer phones, general administration, purchase office supplies, equipment and software, maintain and troubleshoot office equipment, maintain the CCNC's hard and digital files, and report to the Board of Directors.



Your application for the role of General Manager should describe your qualifications as they relate to:

  • University Degree or College Diploma in one of the following areas: Not-for-Profit Arts or Cultural Administration, Fundraising, Business Administration, or equivalent qualifications.
  • 3+ years of experience in not-for-profit arts and culture management. Extensive experience with all aspects of not-for-profit budgeting and financial management.
  • A successful progressive track record in fundraising, individual and corporate philanthropic giving, corporate sponsorship, and special events revenue goals.
  • Proven track record of human resource management and administration of a broad portfolio of contracts.
  • Experience working in real and virtual networks including developing engaging content and cross sharing between web and social media, including Twitter, Facebook, Instagram, and LinkedIn.
  • Advanced computer skills including the ability to manage databases, listserv, websites, as well as advanced spreadsheet, word processing, and other software competencies.
  • Proven ability to professionally represent a high-profile organization, deliver effective presentations, and work one-on-one with partners, donors, and key volunteers.
  • Ability to work within deadlines, to establish priorities and to develop work plans with defined objectives and outcomes.
  • Ability to travel and work with a flexible schedule. Must be able to attend the National Creative City Summits.
  • Language: Excellent verbal and written English.  French is desirable but not required.



Municipalities, arts organizations and individuals are playing a growing role in the development of arts, culture and heritage in Canada. The Creative City Network of Canada (CCNC) is a national-non profit organization made up of municipalities, arts organizations and individuals working to support cultural development in their communities. CCNC facilitates knowledge sharing professional development in the field of local cultural policy, planning and research.

CCNC exists to connect and educate the people who do this work and share this working environment so we can be more effective in cultural development in our communities. By sharing experience, expertise, information and best practices, members support each other through dialogue, both in person and online.

Our goals are:

  • To provide a way for communities, large and small, to access each others experiences and expertise
  • To develop tools and resources for the community of practice in community development across Canada

Through its work, the Creative City Network of Canada helps build the capacity of local cultural planning professionals  and, by extension, local governments  to nurture and support cultural development in their communities. By doing so, the Creative City Network of Canada aims to improve the operating climate and conditions of artists, arts, heritage, and cultural organizations across the country, and the quality of life in Canadian communities of all sizes.


Culture is a core pillar of sustainability, facilitating positive change through creativity and innovation, and creating healthy, vibrant, and engaging communities in Canada.


Creative City Network of Canada connects and supports cultural leaders, celebrates cultural excellence, and nurtures cultural development in local communities throughout Canada.



Interested candidates must apply by Email. Applications (resumes and cover letters) must be submitted before 5 p.m. EST on the closing date stated above. Fax, Mailed or Hand-Delivered resumes and cover letters will not be accepted. We thank all applicants for their interest; however, only those applicants considered for this position will be contacted.


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