Registration Clerk

Place des Arts

Deadline:
November 24, 2019
Job description:

 

 

REGISTRATION CLERK 

PERMANENT PART-TIME (up to 19 hours per week)

 

Place des Arts seeks a highly motivated and capable team player to assist with registering and serving Place des Arts patrons on a permanent part-time basis.

 

Place des Arts

Place des Arts is an established not-for-profit arts centre in Coquitlam. With a mission to inspire the artist in everyone, Place des Arts offers quality arts education programs in the visual and performing arts for all ages and abilities. The centre’s Artisan Shop and galleries support local emerging artists, and its annual program of events and performances make Place des Arts a cultural hub, drawing diverse members of the community together to experience the arts.

 

JOB SUMMARY

Reporting to the Registration Coordinator/Financial Assistant (RCFA), the Registration Clerk is responsible for providing first-rate customer service and performing all tasks associated with registering and serving customers according to Place des Arts policy. Flexibility to work daytime, evening and weekend shifts is required. Hours per week will decrease during the summer, as Place des Arts’ operating hours reduce in July and August. 

SPECIFIC ACCOUNTABILITIES:

  • respond to in-person and telephone customer inquiries
  • understand the ActiveNet registration software and enroll customers into Place des Arts programs
  • communicate program information and policy to customers
  • sell tickets for events and performances, and items from the Artisan Shop and galleries
  • prepare cash, Interac and Visa/MasterCard deposits
  • open and lock the building according to procedure
  • liaise with cleaning and maintenance contractors 
  • maintain client account information (entering and updating contact information)
  • assist with event hosting duties, as required
  • understand emergency procedures and assist with emergency evacuation when required
  • administer first-aid when required
  • assist teachers with keys, relaying messages, rearranging students and booking studios
  • prepare refreshments for in-house meetings and events as required
  • other duties as assigned by the Registration Coordinator/Financial Assistant and/or Executive Director

QUALIFICATIONS, SKILLS AND EXPERIENCE:

  • Excellent command of both written and spoken English 
  • Ability to provide exceptional customer service
  • Strong Microsoft Office Suite skills
  • Detail-oriented
  • Team player 
  • Current First Aid and CPR certification is an asset
  • Experience using Active Network registration software is an asset
  • Working knowledge of another language such as Korean, Mandarin, Cantonese or Farsi is an asset

Requirements

  • Police Information Check with a vulnerable sector check
  • Ability to work in a shared workspace
  • Ability to lift up to 30lbs and assist with room set-ups for events
  • Willing to work additional shifts to cover off illness, vacation and special events

 

How to apply

A cover letter, résumé and references are required and must be submitted by November 24, 2019 by email to: opportunities@placedesarts.ca, attention Joan McCauley, Executive Director. Place des Arts would like to thank all prospective applicants for their interest; however, only those selected for interviews will be contacted.

 

Place des Arts welcomes applications from all qualified individuals. Applications will be reviewed and considered as they are received. Short-listed candidates will be interviewed on Dec 4 and 5. The successful candidate will start in January 2020.

 

REMUNERATION

This is a permanent, part-time position (up to 19 hours/week) with a starting wage of $17.44/hour

plus 4% vacation pay.